Support Centre
We're here to help you navigate supplements with confidence.
Contact Us
For account issues, billing enquiries, product data corrections, or general feedback, reach our support team directly:
hello@cleangreensafe.com.auWe aim to respond within 1–2 business days (AEST).
How to Get Help
In the App
Tap your profile icon → 'Help & Support' for quick access to common actions including managing your subscription, viewing scan history, and updating your health profile.
Product Issues
If you believe a product rating is incorrect or a label has changed, tap 'Report an Issue' on any product page. Our team reviews all reports and updates listings promptly.
Billing & Subscription
Access your billing portal via Profile → 'Manage Subscription' to update payment details, view invoices, or cancel. For billing disputes, email us directly.
Frequently Asked Questions
Clean Green Safe Pty Ltd · ABN 13 605 257 323 · Melbourne, VIC, Australia
Not medical advice. Always consult a qualified healthcare professional.